How We Handle Your Private Data — Straight Answers

Your journal is the most personal data you will ever produce. It contains things you would not put in a message, an email, or a conversation. I Remember encrypts everything, never uses your entries to train AI, and gives you full control over every fact the system holds about you.

Encryption: how your data is protected

All journal entries, voice notes, and extracted facts are encrypted with AES-256 — the same standard used by banks and governments. Encryption happens at rest (when data is stored) and in transit (when data moves between your device and servers).

What this means in practice: if someone gained unauthorized access to our servers, your data would be unreadable. The encryption keys are managed so that only you — authenticated through your account — can decrypt your entries.

What the AI does with your journal

When you write an entry, I Remember processes it through an extraction pipeline that identifies:

• People you mention
• Emotions you express
• Facts and events
• Patterns across multiple entries

This processing runs on our servers. The results — extracted facts, person profiles, pattern data — are stored encrypted. The raw journal entry itself is also stored encrypted.

Importantly, I Remember never uses your journal entries to train AI models. Your data is not fed into a training pipeline, sold to third parties, or used to improve our models for other users. Your entries are yours — they are not training data.

Three kinds of facts, three levels of control

I Remember categorizes every fact it extracts:

Explicit facts — things you deliberately tell it to remember (“Remember that my sister’s birthday is June 13”). These are pinned and never silently changed.

Implicit facts — things the AI extracts from your writing (“You mentioned Hiba got promoted”). These are shown to you immediately as a receipt and can be edited or deleted in one tap.

Inferred facts — patterns the AI concludes from multiple entries (“Your work anxiety peaks on Sunday evenings”). These are labeled clearly as inferred, never presented as certain, and always editable.

You can review, edit, or delete any fact at any time from the “What I Know” dashboard. Every fact shows its source — which entry it came from, when it was extracted, and whether it’s current or historical.

What we don’t do

• We don’t sell, share, or monetize your personal data
• We don’t use your entries to train AI models
• We don’t store your data longer than you want — you can delete individual facts or your entire account
• We don’t read your entries — extraction is automated, not human-reviewed
• We don’t share data with advertisers or third-party analytics

Your control: export and deletion

You can export all your data — journal entries, extracted facts, person profiles — in a standard format at any time. You can also delete your account entirely, which permanently removes all your data from our servers.

Deleted data is hard-deleted — not soft-deleted, not archived, not retained in backups beyond our standard backup rotation (typically 30 days).

The privacy trade-off with AI journaling

There is an inherent trade-off: to extract patterns from your entries, the AI must read them. This is different from a local-only journaling app (like Day One’s offline mode) where no processing happens at all.

We believe this trade-off is worth it — the understanding you gain from pattern extraction is the core value of the product. But it’s a real consideration. If absolute zero-processing privacy is your priority, a local-only journal is the better choice.

For most people, the combination of strong encryption, no model training, and full data control makes the privacy equation acceptable. You get understanding without giving up ownership.

Frequently asked questions

Can I Remember employees read my journal?

No. Extraction is fully automated. No human at I Remember reads your entries. We have no process for manual review of user content.

What happens if I Remember is acquired or shuts down?

You can export your data at any time in a standard, portable format. Our terms of service commit us to notifying you and providing an export window if the service were to shut down.

Is voice journaling encrypted too?

Yes. Voice recordings are encrypted with the same AES-256 standard as written entries. Transcripts are processed through the same secure pipeline.

Where is my data stored?

Data is stored on secure cloud infrastructure with industry-standard physical and network security. Specific details depend on your region, but all storage locations meet SOC 2 or equivalent standards.

Privacy as a feature, not a footnote

Most AI products treat privacy as a legal requirement — something they have to mention in a policy document. I Remember treats it as a core feature. The system is designed so that you always know what it knows about you, where that knowledge came from, and how to remove it.

A journal with memory is only useful if you’re willing to be honest in it. You’ll only be honest if you trust that your entries stay private. Everything about our architecture starts from that premise.

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Read our full Privacy Policy. For more on how the memory system works: How I Remember Actually Remembers · I Remember use cases